One big thing
In the wake of escalating societal polarization, Utah Gov. Spencer Cox emphasized the importance of conflict resolution as a tool to bridge divides. Cox addressed the Presidents Forum, a group of higher education leaders dedicated to the reinvention of higher education, telling them the issue of polarization has now emerged as an important social issue.
Why it matters
Cox stressed that progress is not made by berating or labeling the opposing side. Instead, if the aim is persuasion, the optimal approach is one of understanding, conversation, and respect. He emphasized that conflict resolution is about recognizing and understanding differing perspectives, not winning a debate.
“I’ve never seen somebody come in and say, you’re evil, you’re terrible, you’re an idiot, you’re stupid. How dare you believe this? That never changes anyone,” said Gov. Cox. “So if if you are truly interested in convincing the other side that you’re right, this is also the best way to do that.
Go deeper
Cox highlighted the experience of an LGBTQ advocacy group attending a Republican state convention in Utah. The group encountered hostility, but rather than responding with negativity, they opted for a more constructive approach. They engaged in dialogue, asking questions, demonstrating empathy, and ultimately fostering a sense of understanding.
One striking aspect of this approach was the group’s decision to let the individual they were conversing with have the final say. This allowed the person to fully express their thoughts and feelings, culminating in an apology, a hug, and the potential for further constructive dialogue.